Article

Unsent Hot Folder Documents

Summary:

This article describes how to find and deal with Unsent Hot Folder Documents.

More Information:

Start by moving down to your Windows TaskBar and right clicking on our Hot Folder Icon, you'll then get a small menu that will have the "Manage unsent files" option at the top:​

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Click on "Manage unsent files" as shown above and you'll find the following window will open, here you can manage your unsent Hot Folder documents.

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As per the image above, you can use the "Send" button to pop them into Virtual Cabinet using the usual Hot Folder options, or you can use "Move" to send the document back to a Windows Folder of your choice (Outside of Virtual Cabinet)

You can also Open them if you wish to view/check them first or Delete them if you know they are no longer required.

 

 

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