The Maintenance area provides tools for system health checks and service configuration.
To access: Admin tab, Maintenance section.
Run Maintenance Tool
The Maintenance Tool checks the integrity of files stored in Virtual Cabinet, verifying that each file in the database exists on the filestore and has not been altered. It can also extract and index email metadata (To, From, Subject, Sent date etc.) from .EML and .MSG files to make them searchable.
To run: click Run Maintenance Tool, optionally set a starting FileVersionID, then click Check Files. Progress is shown as a percentage. Once complete or cancelled, click View Log to see the results. Any missing or altered files are reported in the log.
Configure Services
Used to view and configure instances of the background services running on your servers, including the Capture Service (email capture), Thumbnail Generator (document previews), Indexing Service (content search and OCR), Mobile Service, and Retention Service.
Each service type has its own configuration options. The Thumbnail Generator requires a File Store assignment and controls thumbnail quality and dimensions. The Indexing Service controls content search batch size, OCR timeout, reindexing frequency, and list updating frequency.
Automatic ReIndexing
Allows you to set up scheduled routines that automatically update document index values from an external SQL Server view or table. Requires Admin access setting 07 Maintenance - Automatic ReIndexing to be enabled.
Automatic List Updating
Allows a Virtual Cabinet List to be automatically updated from an external file (CSV or TXT) on a schedule. Configure the watch folder, file extension, target list, and whether to replace or append values.