Your Virtual Cabinet Portal account is directly linked to your email address. It is not possible to change or transfer an existing Portal account to a new email address.
To access your documents under a new email address, you will need to contact the company or person who sent you the documents and ask them to:
- Retract the documents from your current Portal account.
- Re-publish them to your new email address.
You will then receive an activation email to set up a new Portal account under your new email address.