Summary:
This article Describes how to Install/Uninstall the office addin.
More Information:
Show the user how to install the addin/uninstall the add-in from the client. Situations where you might be useful:
- Add-in is not present in Outlook, Excel, Power point or Word.
- Add-in has disappeared from Outlook, Excel, Power point or Word.
- New user has been set-up.
Solution:
- Close all office programs (Outlook, Excel, PowerPoint, Word).
- Open Virtual Cabinet by double clicking on the Virtual Cabinet icon:
- Once the client has loaded:
a. Locate the cog at the top left-hand side of Virtual Cabinet.
b. Open the cog and select Microsoft Office Addin.
i. From there you can choose to install or uninstall the Addin, if you get a dialog box
asking for username and password, go to the Notes section of this document.
Notes:
If when clicking on the Install Office Addin button (C.i) you receive a dialog box asking you to enter Admin Credentials:
You will need to log a support call, and inform your IT support, as it will require both your IT support and Virtual Cabinet to resolve.
Read on: